TERMS AND CONDITIONS

General

These General Terms and Conditions apply to all purchases made in the Roxanna Varinia web shop for private individuals. By placing an order you agree to the General Terms and Conditions of Roxanna Varinia, so read them carefully before placing an order.

The Terms and Conditions may be changed from time to time. Changes made after placing an order will of course not apply to this order, unless the law provides otherwise. If you have any questions, please contact art@roxannavarinia.nl.

Roxanna Varinia

Email: art@roxannavarinia.nl
COC nummer: 74688855
VAT identification number: NL001584144B31

Order

Orders are usually shipped within 5 business days of receipt of payment. If an order is not shipped within two weeks, the customer has the right to cancel the order.

We reserve the right to (partially) refuse or cancel an order in the event of suspected abuse (for example, in case of questionable credit card payments or multiple returns).

Prices and payment

All prices shown in the webshop include VAT. Errors reserved. We offer a wide choice of secure payment options, including iDeal, Credit Card, PayPal. The order will be shipped after payment is received.

The customer is responsible for the correct supply of correct name and address details for the purpose of having the order delivered. Any risks and/or additional costs arising from incorrect or incomplete addressing shall be borne by the customer.

Delivery

Delivery times are purely indicative and offer no guarantees. Orders are usually dispatched within 5 working days of receipt of payment and will not exceed two weeks, unless the customer has been informed of this or there is a case of force majeure. Roxanna Varinia cannot be held responsible for delays in the delivery service or customs.

Transfer of ownership

Ownership of the goods is only transferred after all (payment) obligations of the customer have been met. Transfer of ownership and responsibility for the goods takes place at the time the goods are delivered.

Return

Each Roxanna Varinia is unique and is custom made especially for you. After receipt of your payment, the production process is started. It is therefore no longer possible to cancel your Roxanna Varinia after the production process has started.

Unfortunately, because each Roxanna Varinia is unique and specially produced for you (print-on-demand), we cannot accept returns.

Roxanna Varinia stands for quality. Should you nevertheless experience a problem? Please contact  art@roxannavarinia.nl within 14 days of receiving your Roxanna Varinia. Roxanna Varinia will then look for a solution together with you.

Defects in articles must be reported as soon as possible after receipt (but no later than within 5 calendar days) via aart@roxannavarinia.nl,

if possible with photos of the defect. A defective item will then be exchanged, returned or a repair will be offered.

We offer a three-month warranty for defects that could reasonably only have come to light at a later date. This warranty covers, for example, (production) errors, but not wear and tear that fits with normal use. Warranty is void if items are modified or used differently than intended.

Privacy

Roxanna Varinia values ​​the privacy of its customers and visitors and takes great care to guarantee this privacy. Information about customers is not shared with third parties, unless this is necessary for the correct processing of the order. Cookies are used on the website and information is stored for statistics about general visitor behaviour, which are used to improve the website. This data is not used to trace back to individuals.

Liability

All items from Roxanna Varinia are designed and produced with care, taking into account European guidelines. If products do not meet the expectations that the consumer may reasonably set, the products can be returned for replacement or repair. In that case, please contact art@roxannavarinia.nl. Roxanna Varinia is not responsible for (consequential) damage caused by the use of the products.

The content of the website is also composed with great care. However, it is possible that (typing) errors or, for example, incorrectly displayed sales prices. No rights can be derived from errors, omissions or errors in the website. In reality, products may differ slightly from the product photos as they are visible on the screen.

Roxanna Varinia reserves the right to cancel an order at any time. In doing so, it does not owe the consumer any compensation, unless the circumstances are such that this can reasonably be expected.

If there are links to external websites, Roxanna Varinia is not liable for or affiliated with the content of these external websites.

Force majeure

If Roxanna Varinia cannot meet her agreements due to cases of force majeure, such as weather conditions, natural disasters, etc., we cannot be held responsible for this.

Copyright

All information and images on the Roxanna Varinia website are protected by copyright. None of this data or images may be used, shared, reproduced or copied without written permission. All rights, including copyrights, remain with Roxanna Varinia. Any use of text and images other than for personal use is not permitted.

Acceptance of the Terms and Conditions

By placing an order with Roxanna Varinia, the consumer agrees to the General Terms and Conditions and indicates that he has taken note of these General Terms and Conditions.

Last version: may 23rd, 2022

Scroll to Top

NIEUWSBRIEF

Meld je aan voor de nieuwsbrief en blijf op de hoogte van de laatste ontwikkelingen en nieuwste producten.